On-Site Conversion with Online Smarts
Boost physical store revenue and performance with ecommerce-derived insights
delivers the 'why' behind data
By understanding demonstrated customer cues, know how to align with their needs, and take those learnings to the next round.
Exponential Understanding
Gain unprecedented visibility into customer actions (or inaction) within your stores by uncovering the subtleties that surveys and sales data miss.
Respond to customer Shifts in Real Time
Stay ahead of evolving customer expectations and conduct targeted A/B tests across your store network with ease.
Zero Dependence on Customer Identity
Our insights don’t rely on who the customers are. Instead, we focus on actions that can be taken to exceed expectations without disrupting their in-store experience.
Recommendations for both existing and New
Move beyond data overload to focused, high-impact and timely implementation strategies for both existing and new locations.
Some Unbelievably Powerful Use Cases
Back-engineer the in-store experience from your desired business outcomes.
Complement existing knowledge with AI-powered data.
"What's the optimal size and SKUs density for the new flagship to achieve target monthly revenue from first-time visits?"
Commercial
Operations
Real Estate & Store Dev
Finance
"Where and how could we set up the hero display wall in this store differently to maximise customer acquisition during peak seasons?"
Commercial
Operations
Visual Merchandising
"How many staff can we allocate for highest customer engagement on Mondays between 2-4pm?"
Operations
Retail Excellence
iterate cross-functionally, quickly
CAPEX and OPEX-savings to keep iterating in existing stores, or in planning new ones.
Metrics that matter
Uncover correlations between customer behaviour (like retention) and context (like display density) across your entire network of physical stores.
adjust, observe, repeat
Identify and address gaps in the customer experience journey. Test new products or display strategies at specific locations and times, gaining insights to make decisions across commercial, operations, merchandising, product, marketing, and real estate teams.
optimise the next
Optimise forecasts and resource allocations by understanding how factors like staff count and back-of-house size impact real-world customer engagement and satisfaction.
What retail Executives Say
"LILAX gets how far retail has evolved - from transactional to experiential."
"...These metrics afford us a rare view on store productivity while meeting customer demands."
"This tells business where marketing initiatives show up in physical store conversion."
aligned with your objectives
AI That Speaks Your Language
Our predictive models are trained to meet the needs of your business. Whether it's marketing, operations, visual merchandising, real estate, finance, or commercial functions, our metrics align with yours.
Uncompromising Security
Our platform uses advanced encryption, enforces single points of access, and operates within segregated environments and top-tier data centres, ensuring data protection at every level.
Break Down Silos, Build Up Results
Unite teams across your entire organisation in data-driven decision making with a single, easy-to-use platform for in-store performance.
Crafted by Industry Experts
Our platform is shaped by a panel of retail executives, behavioural scientists, and AI innovators, bringing deep insights from global luxury operations directly to your fingertips.